Terms of service

OVERVIEW
Welcome to Cervalo! The terms "we", "us" and "our" refer to Cervalo. Cervalo operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Cervalo is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To purchase any products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products. However, colors or product appearance may differ slightly depending on your device settings. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS AND BILLING
Cervalo reserves the right to accept or decline your order for any reason. We must receive and process your payment before your order is accepted. Prices for our products are subject to change without notice. Posted prices do not include taxes, customs or import charges unless otherwise stated.
SECTION 4 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once the product is transferred to the carrier, the risk of loss passes to you.
SECTION 5 - INTELLECTUAL PROPERTY
Our Services, including all text, images, logos, and the design of the CervaCare™ products, are owned by Cervalo or its licensors and are protected by copyright and trademark laws. You may not reproduce, modify, or distribute any material from this site without our prior written consent.
SECTION 6 - REFUND POLICY
Your purchases are subject to return or exchange solely in accordance with our Refund Policy, which can be found in the footer of our website.
SECTION 7 - THIRD-PARTY LINKS
We are not liable for any harm or damages related to the purchase or use of goods, services, or content made in connection with any third-party websites. Please review carefully the third-party's policies before you engage in any transaction.
SECTION 8 - ERRORS AND INACCURACIES
Occasionally there may be information on our site that contains typographical errors or omissions related to product descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 9 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon our intellectual property rights; (c) to harass, abuse, or harm others; (d) to upload viruses or any other type of malicious code; (e) to collect or track the personal information of others.
SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OF ANY KIND. IN NO CASE SHALL CERVALO, OUR DIRECTORS, OFFICERS, OR EMPLOYEES BE LIABLE FOR ANY INJURY, LOSS, OR CLAIM ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.
SECTION 11 - GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the jurisdiction where Cervalo is headquartered.
SECTION 12 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@cervalo.com.
Cervalo
Support Email: support@cervalo.com
Website: www.cervalo.com